Last updated: 28 September 2026
DigiStratInn is operated by DigiStratInn (Pty) Ltd, a private company registered in South Africa.
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect and share information when you visit our website, submit an application, enquire about our services or communicate with us.
Company information
Registered company: DigiStratInn (Pty) Ltd
Registration number: 2025/437110/07
Country of registration: South Africa
Website: https://digistratinn.co.za
Cleaning-system website: https://cleaning-lead-to-booking.digistratinn.co.za
Email: [email protected]
Telephone: 069 673 2984
Our email address is our designated contact for privacy enquiries and electronic correspondence.
Depending on your interaction with DigiStratInn, we may collect:
Your full name, email address and telephone or WhatsApp number.
Your company name, website and social media information.
Your business location, operating areas and requested protected territory.
Information about your services, monthly enquiry volume, marketing channels and pricing arrangements.
Your position within the business and readiness to consider our services.
Information you provide during demonstrations, correspondence and sales discussions.
Your communication preferences and consent records.
Technical and website-usage information, where applicable.
We primarily obtain application information directly from you.
We process personal information for legitimate and specified business purposes, including:
Receiving and reviewing applications.
Assessing business suitability.
Checking territory availability and potential conflicts.
Responding to enquiries.
Arranging demonstrations and sales consultations.
Preparing proposals and providing agreed services.
Managing customer relationships.
Sending authorised application-related communications.
Measuring website performance and advertising effectiveness, where applicable.
Protecting our systems and complying with legal obligations.
We process information on applicable grounds permitted by South African law, including consent where required and processing necessary to respond to your request or take steps towards a potential agreement.
Our application form identifies the information required to assess your application.
Certain information may be optional.
If you do not provide the information necessary to identify your business, evaluate your requirements or contact you, we may be unable to complete your application review.
Submitting an application does not automatically approve or reserve a territory.
When submitting an application, you may be asked to authorise application-related communication through email and WhatsApp.
We use these channels to:
Acknowledge your application.
Request relevant additional information.
Discuss territory availability.
Arrange demonstrations.
Communicate about your enquiry and subsequent business discussions.
Our WhatsApp communication system is integrated with our customer relationship management platform through WAGHL.
You can request that we stop contacting you through a particular channel by emailing [email protected] or using an available opt-out mechanism.
Consent to application-related communication does not automatically authorise unrelated promotional marketing.
Where separate consent is required for promotional communications, we will obtain it and respect applicable withdrawal and objection rights.
We use external technology providers to support our operations.
These may include:
HighLevel and its associated infrastructure for websites, application forms, contact management and workflow automation.
WAGHL for WhatsApp communication integration.
Our email, hosting and other operational technology providers.
Meta Platforms for advertising measurement and related activities where Meta advertising tools are enabled.
We share information with providers where reasonably necessary for the relevant service and in accordance with applicable legal requirements.
We may disclose information where legally required or reasonably necessary to establish, exercise or defend lawful rights.
We do not provide your application information to competing cleaning businesses as part of our territory review.
Our websites may use cookies and similar technologies for website functionality, security, performance measurement and advertising.
Essential technologies support functions such as website operation and form submissions.
Our cleaning-system website is also intended to use Meta Pixel, an advertising measurement tool provided by Meta Platforms.
Where enabled, Meta Pixel may collect or receive information including:
Pages visited.
Website interactions and conversion events.
Browser and device information.
IP addresses and online identifiers.
Information associated with advertising cookies.
We intend to use this technology to measure advertising performance and application conversions and, where appropriately authorised, support related advertising activities.
We do not intend to transmit applicants' detailed qualification answers or requested territory information to Meta as part of standard Pixel events.
Information received by Meta may be processed in accordance with its applicable terms and privacy policies.
You can learn more about Meta's privacy practices at:
https://www.facebook.com/privacy/policy/
Where non-essential advertising tracking is enabled, our website will provide applicable cookie-consent choices.
Visitors will be able to accept or decline non-essential advertising cookies and tracking in accordance with the consent controls implemented on the website.
Where consent is required, Meta Pixel must not be activated before the relevant consent has been obtained.
You can also manage or delete cookies through your browser settings.
We may update this section if additional advertising or analytics technologies are introduced.
Some of our technology providers may process or store personal information outside South Africa.
Where international processing occurs, we will assess and apply appropriate safeguards and comply with applicable requirements of the Protection of Personal Information Act (POPIA).
We take reasonable and appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration and unlawful disclosure.
Access to personal information is managed according to operational requirements.
Although we take precautions, no electronic system or method of transmission can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for its original purpose, including application assessment, business administration, legal compliance and legitimate recordkeeping.
Where information is no longer required, we will delete, destroy or de-identify it as appropriate, subject to applicable legal requirements and lawful retention grounds.
Subject to applicable law, you may:
Request access to personal information we hold about you.
Request correction of inaccurate or outdated information.
Object to certain processing activities.
Request deletion where applicable.
Withdraw consent where our processing relies on consent.
Raise concerns regarding our handling of personal information.
To exercise these rights, email [email protected].
We may request appropriate verification before fulfilling certain requests.
If you believe your personal information has been processed unlawfully, you may lodge a complaint with the South African Information Regulator.
Information Regulator
Website: https://inforegulator.org.za
Telephone: 010 023 5200
We may update this Privacy Policy to reflect changes to our services, technology, business operations or applicable requirements.
The latest version will be published on our website with an updated revision date.
DigiStratInn
DigiStratInn (Pty) Ltd
Registration number: 2025/437110/07
Registered in South Africa
Email: [email protected]
Telephone: 069 673 2984
Website: https://digistratinn.co.za
Privacy enquiries and electronic correspondence can be directed to the email address above.